Dwolla Discovery Process

This project was created in Q1 of 2022 and presented to the product team after time for feedback.

Problem: How should we be doing discovery as a product team? There are no clear guidelines or real suggestions of how to do it efficiently and every team has varying degrees of experience in doing discovery.

As a product team member it would be nice if I was able to view a flexible guideline of how to do discovery at Dwolla.

After creating a draft discovery workflow, I gathered feedback from product team members and other stakeholders to create Dwolla’s own version of Discovery and presented it to the product team.

View presentation

Or view the entire discovery flow and tools